Scope
This Privacy Policy regulates the collection, use, and security of personal information visitors submit to the Bikki Restaurant website. In line with the privacy laws and rules of the Kingdom of Saudi Arabia, Bikki Restaurant in Al Khobar, Saudi Arabia, is committed to protecting your privacy. We get, use, store, and share the personal information you give us when you interact with our website. This policy explains how we will handle this process.
Those who use our website agree to follow the rules in this policy. If you do not agree with this guideline, please do not use our services.
Definitions and Explanations
The following definitions apply to this Privacy Policy:
Account
The word “Account” refers to all the private data, payment information, and login information needed to use certain online services and systems. This includes information like your interests, information that lets us verify your identity, and any other information you give us while using our services.
Content
Content on a website can be text, graphics, photos, music, video, software, data files, and other types of information. This information can be uploaded by users or given by Bikki Restaurant.
Data
Data includes all the information that users give or that the website automatically gathers, like traffic data, contact information, and interests. In this case, “information” means any data sent through messaging or forms.
Cookie
As you navigate our site, certain pages may save tiny text files on your device. Cookies help analyze browser practices, remember preferences, and improve the user experience.
Service
The word “Service” refers to all of Bikki Restaurant’s online tools, features, and services that can be read on its website. This includes tools for sending messages, making reservations, placing orders, and anything else meant to improve the user experience.
Set up
The word “System” refers to the tools that Bikki Restaurant uses for online contact with its users. This could include email, message boards, live chat, or any other way of talking that can be reached through the website.
Users
The word “User” or “Users” refers to people who visit the website but are not working for Bikki Restaurant. This meaning applies to all users of the website, whether they are customers or possible customers, for personal or business reasons.
Web page
The word “Website” refers to the Bikki Restaurant website and any subdomains or pages that are connected to the restaurant’s online services.
Getting the Data
The information that Bikki Restaurant gathers is used to improve our services and make the user experience better. The following types of information can be gathered:
- Name: Your name is collected so that we can process your orders or bookings and make your experience more personalized.
- Contact details: This includes your email address, phone number, and any additional contact information you might choose to include. In order to address your orders or issues, we need this information to interact with you.
- Demographic information: We use your postal address, tastes, hobbies, and other personal information to help us better understand our client base.
- Financial information: We may ask for payment details, such as a credit card or debit card number, to ensure the safety of your transactions.
- IP address: We automatically collect this information whenever you visit our website so that we can improve its functioning and security.
- Type and version of your web browser: We need this information to customize our website to work with your devices and browsers.
- Operating system: This information is automatically collected to ensure that our systems are compatible.
- URLs visited: This includes the website that referred you, any actions taken on our site, and the site you visit after leaving our page. The purpose of automatically collecting this data is to improve the website experience and evaluate user behavior.
- Information about cookies: Cookies are used to track how you browse the web and make your experience more unique. Please see the part on Cookies for more details.
The Reason for Collecting Data
We gather personal information from our users so that we can improve the quality of our services and give them the best experience possible. Data is used for the following things:
- Keeping records internally: We store personal information so that we can keep accurate records of contacts with customers, reservations, and sales. This makes it easier for us to keep our quick service.
- Making services and products better: Looking at customer data can help us improve our menu, the way our website works, and how we treat our customers.
- Customized messages: If you give us your permission, we will use your contact information to send you updates, promotions, and offers that are more relevant to you.
- Marketing research: We may contact you for product or service feedback. These details help us make our offerings better and learn more about what our customers like.
- Customization: We use the information you give us to make the website more relevant to your hobbies and tastes. This could include unique suggestions or user experiences that are made to fit your tastes.
Holding on to Data
Bikki Restaurant will keep your personal information for as long as necessary to complete the tasks for which it was received or as long as Saudi Arabian law requires. Data about sales, bookings, and other services may be kept for a long time, usually up to five years, for legal, regulatory, or operational reasons.
Removing User Information
You have the right to ask that we erase any records containing your personal information. If you would like this done, please follow these steps:
- Write an email to our formal address and ask that your information be deleted.
- Get in touch with our customer service team through any open method, such as live chat or the phone.
It will be 35 days after your request has been verified before your personal information is deleted. Please be aware that some data may still need to be kept for legal or regulatory reasons after the request to delete it has been handled.
Services Offered by Other People
Bikki Restaurant may use outside services to help with a number of business tasks, such as
Processing payments: We use safe third-party payment processors to make transfers possible. These companies can only see your financial information as much as they need to in order to make your payments.
Service providers for delivery: If you order delivery, third-party transport services will need to see your contact information and delivery address in order to complete the deal.
Marketing and advertising: We might hire outside companies to help us with our online marketing efforts, which could include tailored ads. In order to show relevant ads, these companies may be able to get their hands on anonymous user data.
Third parties will only be able to see your information as much as they need to in order to provide the services Bikki Restaurant has asked for. They are strictly forbidden from using your information for any other reason.
Change of ownership
In the event that Bikki Restaurant changes hands, your personal information may be given to the new owner or managing party. The privacy rules in this policy will be followed during these moves. The new owner will still follow the rules in this Privacy Policy, but you won’t be told about any changes ahead of time.
You will be able to ask for data deletion, as explained in the “User Data Deletion” part, if you want your data to be deleted or kept secret from the new owner or manager.
Management of Data
When you give your information to Bikki Restaurant, you will be able to control how it is used. In this case, you might:
– Ask to be removed from the list of people receiving marketing messages.
– Don’t give too much of your information to other people.
— Ask that specific data not be kept or used for certain things.
Cookies
Please note that Bikki Restaurant uses cookies to make your time on our website better. Cookies help websites remember your settings, make browsing easier, and keep track of how people use their sites. The cookies we use can be put into the following groups:
- Essential cookies: These are necessary for the website to operate correctly and allow you to explore and use services like the shopping cart and payment processing.
- Performance cookies: These cookies collect information about how users interact with our website, allowing us to improve its features and user experience.
- Targeting cookies: When you visit a website, you may see ads that are specific to your interests and past actions.
The settings for cookies can be changed through your computer. Cookies can be disabled, deleted, or notified before being placed on your device. Kindly note that disabling cookies may affect the performance of some elements on our website.
Access to Data
Any personally identifiable information (PII) that we may have collected from you may be accessible upon request. Once you’ve paid the processing and administrative charge, we’ll gladly provide you a copy of your data. To make this request, please write us using the information below.
Safety
At Bikki Restaurant, we value the privacy of our customers and will do all in our power to keep their information secure. We have taken several precautions, both technological and administrative, to ensure that your data is secure against accidental or malicious destruction, loss, or alteration. This includes things like encryption, safe payment platforms, and regular security checks.
Cookie Use Control
Cookies can be controlled by changing the settings in your computer browser. You may set your preferences for how cookies should be used, remove individual cookies, or disable all cookies. To learn more about how to control cookies, look in the “Help” area of your browser.
Note: Personalized features and faster navigation are two of the services that rely on cookies, thus deleting them might affect their functioning.
For Inquiries and Answers
For any questions or issues regarding our privacy policy or how we handle your personal information, please do not hesitate to contact us at:
Email: bikki.restaurant26@gmail.com
Call: +9 661 3899 5993
A.P.O. Box: Bikki Restaurant, Al Khobar, Saudi Arabia